At EDI, we've harnessed the potential of chatbots to foster deeper connections within the mental health community, generate valuable data from surveys, and facilitate numerous other impactful endeavors. Here's how chatbots have become a cornerstone of our commitment to improving mental health support:

1. Strengthening Community Engagement

2. Gathering User Feedback

3. Providing On-Demand Resources

4. Supporting Early Intervention

5. Data-Driven Decision-Making

6. Real-time Crisis Assistance

7. Customized User Experiences

8. Reducing Stigma and Promoting Awareness

• We guide directors towards prioritizing lived experience data and IT solutions, infusing community impacts at the core of decision-making.

• We've crafted comprehensive 5-year strategic plans that outline a clear path for our organization's growth and positive influence in the mental health space.

• Developed detailed roadmaps that effectively align technological advancements with our strategic objectives.
  

• Spearheaded the management of Azure-based data and analytics platforms, harnessing the power of data to drive actionable insights and informed decision-making.

• Nurtured and empowered data and IT teams, enabling them to integrate clinical knowledge seamlessly into user experience and user interface design, resulting in more user-centric solutions.

• Leveraged big data from wearable technologies to enhance both mental and physical well-being, exemplifying the transformative potential of technology in healthcare.

• Delivered engaging presentations at the University of Melbourne, the Commonwealth Department of Health - Mental Health Branch, and other organisations over a decade, disseminating insights and fostering collaboration at an academic level.

• In Business Intelligence, we’ve produced a multitude of reports and dashboards, offering stakeholders a visual and informative understanding of our progress and impact.

• Orchestrated the creation of performance and outcomes frameworks, ensuring a systematic approach to assessing the efficacy of our community-based solutions.

• Implemented robust governance and standards for handling personally identifiable information and highly confidential data, ensuring the utmost security and compliance.

• Exerted influence on Commonwealth mental health policy, shaping a more inclusive and effective approach to mental health support.

• Beyond Blue

• eheadspace

• The Australian Commonwealth Dept. of Health and Aged Care

• The University of Melbourne

• Orygen Youth Mental Health

• The National Disability Insurance Agency

• Wellways Australia

• Colac Council